Commitment, Care & Credibility

EMPLOYERS

Face Savors is here to find only the best qualified candidates for you.

CANDIDATES

Use our resources to find the most appropriate job for you.

We Focus on Healthcare & IT Careers

Face Savors is dedicated to matching high caliber IT and healthcare professionals
to their ideal positions in order to satisfy both employers and employees.

Medical Billing Pros

We offer next-day billing and follow-up with claim scrubbing technology
that virtually eliminates the submission of bad claims. 

Staffing & Contingency Search Placement Company

Architecture Buildings City 164660

Face Savors is committed to matching top quality Information Technology and Health Care candidates with the finest employers.

Our goal is to represent the best and brightest IT and health care candidates in the market place to present to you. To attain this goal we use state-of-the art technology tandem with a dedicated staff to target hard-to-find quality IT and health care professionals.

We can help you reduce your costs by allowing us to screen candidates. We perform reference checks in addition to screening the candidates for credibility, attitude and professionalism before presenting you with their resumes. We work with you to eliminate “bad hires”, and offer guarantees on our candidates. We send only the best-suited professionals to you.

Through our group of 450 affiliate offices nation wide, we are able to quickly identify and match the needs of our clients with the skills, strengths and knowledge of our IT and health care professionals.

A Great Career Step with Face Savors

Face Savors’ motto is “Commitment, Care and Credibility.” Our work is conducted with utmost professionalism and proficiency. We look for career opportunities, screen and negotiate job offers and help clients and professionals find their needs. We have a unique and vast database and network facility that allow us to serve placements through out the country. We have an “agent approach” meaning that we focus on you as a professional candidate and look for your requirements in the IT or health industry.

Currently there is a high demand for IT and healthcare professionals in the marketplace. There is an abundance of career opportunities around, but do you have the time and resources to search for your dream job yourself? We at Face Savors Inc. are here to do just that for you. Facilitated by a unique network and database we have access to unadvertised career opportunities. Using our specialized resources, we are able to find the most appropriate job for you, whether it is for advancement or relocation. The best part of the whole deal is that our services are provided at no cost to you. We are paid by the employers when a suitable candidate is hired.

So think of Face Savors when you need to make your next career move. You can either submit your resume or call us. We believe in confidentiality and privacy. So your information is secure.

Healthcare & Information Technology Career Specialists

We are here to help meet your career placement or company staffing needs. Face Savors is dedicated to matching high caliber IT and healthcare professionals to their ideal positions in order to satisfy both employers and employees. Whether you are a professional looking for the perfect job or a company looking for the right IT or healthcare candidate, rest assured that we will find you the perfect match. With access to more than 450 affiliate offices of IT and healthcare recruiters all over the country, we are equipped with state–of-the-art technology in order to effectively and efficiently find aspiring IT and health care professionals their dream jobs, while simultaneously presenting companies with top quality candidates for their positions.

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    High demand for IT and healthcare professionals

    There is an abundance of career opportunities around, but do you have the time and resources to search for your dream job yourself?

  • 002 Magnifier

    Face Savors has access to unadvertised career opportunities.

    Using our specialized resources, we are able to find the most appropriate job for you, whether it is for advancement or relocation.

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    Our services are provided at no cost to you.

    We are paid by the employers when a suitable candidate is hired.

Medical Billing Service Provider

Face Savors is a leading provider of Medical Billing. With globalization of business processes your company will benefit with more time to  focus on patient care and increase number of patients per day. You can maximize your revenue while minimizing your cost of infrastructure and yet enjoy improved office efficiency.

Tired of submitting claims that will be rejected? We offer next-day billing and follow-up with claim scrubbing technology that virtually eliminates the submission of bad claims. We provide you and your office staff with the resources you need in order to submit clean claims every time. Through Electronic Remittance Advice and Electronic Funds Transfer you will receive payments in as little as 5 days.

Face Savors will save time and improve the efficiency by eliminating data entry from your office. Face Savors billing executives process all of your data by entering all charges, payments, and adjustments on a next-day basis. Face Savors processing methods will allow you to view detailed real-time reports on all of your billing information.

Staff Strength

Coding: We have certified coders to do the coding for all specialty services.

Demographic & Charge Entry: We have trained and experienced professionals to submit clean claims with 99% accuracy and a TAT of 24 Hrs.

Payment Posting & Denial Analysis: We have trained professionals to do the posting and analyze for the denials and take a corrective measure which improves your Cash Flow.

A/R Follow Up: We have trained AR professionals to reduce AR Days, to increase your collection ratio and to improve your cash flow through regular follow-up with the insurance carrier and patients.

Our work Flow Process

Step 1: Collecting / checking / scanning/fax of the required documents to our office

Step 2: Required data i.e. Patient Demographics, Insurance Information, Super bill, Check copies and EOB copies. Charge Entry will be updated in our software. Expected TAT of this process is 24 Hrs.

Step 3: Payment information will be updated to individual claims on a daily basis, based on daily document source – Check copies and Explanation of Benefits.

Step 4: Unpaid / Denied / Rejected claims will be analyzed, accounted and acted upon by the AR crew, which will also call various Insurance Companies for follow-up.

Step 5: Through our Office / Client, we will route the submission of secondary and tertiary claims, claims with attachments and other documents to the Insurance companies.

Procedure Code Analysis

  • Simply provide us with your super bill or progress note
  • Listing all of your CPT Codes
  • Listing all of your ICD Codes
  • Listing all of your HCPCS codes

We will integrate your CPT, ICD & HCPCS codes into our software and ensure that you no longer lose money due to wrong/invalid codes

Advantages Using Our Billing Process

  1. Minimize the impact of employee turnover by utilizing our medical billing solution. No substantial training is required to your new employees.
  2. Electronic claims filing eliminates the lengthy time of mailed submission, information regarding your accounts is available the next day and payments can be received in as little as five days.
  3. Keep track of all aspects of your practice by monitoring co-pays, self-pays and insurance payments. Our software allows you to view the details of your accounts and claims in order to assure you that the appropriate parties have been billed. You can also generate and sort reports to consolidate and analyze your patient records.
  4. Traditional A/R analysis is conducted by sorting each outstanding balance into specific buckets of time: 30+, 60+, 90+, 120+ days. Face Savors' follow-up policy is set according to the payment patterns of individual insurance companies. If we know that Insurance Company usually pays a claim 12 days after submission, we follow-up on those claims on the 15th day. We build these rules into our proprietary billing software to ensure that claims do not languish with the payers and do not simply move through the 30, 60, 90 cycle without action.

Frequently Asked Questions

What operational benefits can my practice expect from Face Savors medical billing services?

  • Eliminate concerns about staff turnover, training or vacation and sick time
  • Claims are entered daily- not just when there's free time
  • Less paperwork for office employees
  • Focus on patient care, not patient bills

What cost benefits will we see from Face Savors medical billing services?

  • Fees are based on collections, so we don't get paid unless you get paid!
  • All payments go directly to you – you retain complete control
  • Daily claim generation and carrier follow up ensure faster pay-outs
  • Frequent patient statement mailings reduce turnaround on patient obligations
  • No ongoing administrative costs for paper, envelopes, forms or postage

What type of practice does Face Savors usually work with?

Our medical billing services are flexible enough to work with just about any practice of any size. Our streamlined delivery model enables us to adapt to your needs. If you are single physician practice, or have several offices with a team of providers, we can customize a medical billing solution to your needs.

How long does it take to get started?

We can begin medical billing services as soon as you are set up in our system. We'll need some specific practice information to get started such as: practice name, address, UPIN, Tax ID, provider numbers, fee schedule, insurance IDs, etc. Once the information established, we can usually start submitting claims within a couple of days.

What medical billing software do you use?

Our Staff are trained with most of the medical billing software’s and experienced staff can learn new software in no time.

How will Face Savors receive my information for daily claims generation?

We will provide you with a toll free fax number (for use by your practice only) or you can scan all your documents to our repository processing system as and when you get the documents.

What do I need to provide Face Savors to make sure claims are submitted efficiently?

Your daily submission to Face Savors should include:

  • A copy of the day sheet
  • A copy of the each patient encounter form that includes all CPT, ICD-9 codes and modifiers and HCPC codes
  • A copy of the front and back of each patient's insurance card
  • A copy of each patient's authorization form
  • A copy of each patient’s registration form
  • A copy of check
  • A copy of EOB

Where do payments go when claims are reimbursed?

All payments go directly to you. We request that you send us a copy of the EOB or verification of payment (check stub) so our records can be kept up to date for patient invoices and adjustments, but you retain complete control of your money at all times.

Does Face Savors also mail out patient statements?

We send out patient statements monthly after 30 days. We've found that weekly statement mailings reduce turnaround time and allow for receipt by the patient quickly after services are rendered. Reminder statements are sent after 30, 60 and 90 days if payment is not received, though a specific schedule can be tailored to meet your needs.

Does Face Savors assist patients with billing inquiries?

Face Savors takes a detailed, customer service approach to assisting with billing questions. We know the impression we leave with your patients makes an impact on their impression of your practice. We provide a team of specialized Customer Care professionals to respond to billing inquiries. As part of our standard medical billing services, there is no additional charge to you for our in-depth customer support.

What are Face Savors fees?

Face Savors fee is always based on a percentage of collections. We don't charge based on claims submitted, but on reimbursements received. This approach directly ties our success with yours and creates an immediate incentive for us to work together toward the same goals.

How often will you invoice our practice?

We will send an invoice at the beginning of each month for medical billing services performed (i.e. successful collections) from the previous month.

Are there any start-up fees?

Face Savors does not carry any set up fees or start up costs out to you. The only charges billed to your practice are defined by a percentage of collections.

Is Face Savors HIPAA compliant?

Yes. Face Savors is completely HIPAA compliant and has developed a program to support OIG suggested best practices for medical billing services.

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    Electronic Medical Records

We save you more than just time and money. We provide you the latest EMR software with the tech support and train your staff on our system. A practice using an EMR will be able to export a file with billing information at the end of each day. Face Savors will then ensure that every patient is billed and accounted for. Face Savors EMR not only provides you the tools you need at the click of your mouse, it also provides you a managed workflow which guides you at each step. Each task panel in the EMR is designed to prompt you for all necessary information required to complete the patient chart. On a single click you can view the patient's entire chart including demographics, medical history, medications, and lab results. The EMR single patient overview allows you to see at a glance all of the relevant information for the current patient visits.

For maximum efficiency and functionality, practices use Face Savors EMR in addition to our billing service, encounter data is transmitted via automated synchronization between the EMR (which you maintain on your network) and Face Savors online platform.

If your practice prefers to continue using a third-party EMR (not Face Savors), with the support of your EMR vendor, we will build the requisite “bridge” or IT interface as long as your EMR meets basic industry standards. By clicking a button (ex. “Send to billing”) in your EMR, you seamlessly export encounter data to Face Savors billing executives and online platform. Typically, just one click sends all claims to Face Savors.

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    Medical Transcription

Physicians using Face Savors medical transcription service record their dictations into a handheld digital voice recorder or use our toll free service. These recordings are then uploaded to doctor's account in Face Savors transcription server and the transcribed Microsoft word documents will be available with in 24 hours. Doctors will be provided with Login IDs and Passwords. All our transcriptions are fully encrypted. Using Face Savors transcription, physicians no longer need to handwrite patient notes, or use complicated voice recognition software. With Face Savors web-based system, you will never have to install or train your office staff to use cumbersome software. The ability to access your information from any Internet-ready computer means that your practice information is only a click away.

Services Include

  • 24-hour turnaround time
  • Online accessibility
  • Digital transcribing
  • Comprehensive customer support
  • Complete patient and provider confidentiality
  • Secure 24/7 access
  • Transcriptions on customized letterhead

For maximum efficiency and functionality, practices use Face Savors EMR in addition to our billing service, encounter data is transmitted via automated synchronization between the EMR (which you maintain on your network) and Face Savors online platform.

If your practice prefers to continue using a third-party EMR (not Face Savors), with the support of your EMR vendor, we will build the requisite “bridge” or IT interface as long as your EMR meets basic industry standards. By clicking a button (ex. “Send to billing”) in your EMR, you seamlessly export encounter data to Face Savors billing executives and online platform. Typically, just one click sends all claims to Face Savors.

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    Medical Appointment Scheduling Service

Is your medical office wasting valuable resources by employing an answering service that is not capable of scheduling your appointments? Are you still using a paper based scheduling system and are looking for a better alternative? Specialty Answering Service can help you save time and money by offering medical appointment scheduling services for your medical office. Our online scheduling software allows our answering service operators and your staff to schedule appointments for your medical office on a platform viewable by everyone with the proper login credentials. Don't waste time using an answering service that just takes messages or dispatched your doctors. If your patients call after hours, we are able to perform standard medical dispatch services as well as appointment scheduling.

If you are in the medical field and are using an answering service, you need that service to be able to do everything you need, including appointment setting. Let Specialty Answering Service help you increase patient satisfaction by offering a convenient 24 hour medical appointment scheduling service in addition to our professional medical dispatch service.

Scheduling for All Medical Specialties

Our scheduling service can be utilized with any medical type of account. In any medical field, we can help you improve patient satisfaction and loyalty to your practice by offering them the ability to schedule appointments around the clock. Our service is perfect for:

Hospitals
Hospital Systems
Specialty Practices
Psychologists
Psychiatrists
Doctors
Dentists
Physicians
Physical Therapists
Chiropractors

How Our Medical Appointment Scheduling Service Helps You

When you outsource to our service, you are getting a medical answering service that is HIPPA compliant and an appointment setting service able to schedule appointments through an online interface for doctors, medical facilities, and shared and solo practices. Our service:

Saves Time:  By having your answering service manage your appointment scheduling as well, it alleviates having to designate an employee to contact a patient the next day to schedule an appointment.

Saves Money: Our operators are able to interface with any web based free appointment scheduling software your practice may already use or we can provide access to our online system with no equipment or software for you to buy.

Increases Productivity: By having our operators manage your after hours appointments, you can assign more important tasks to your employees.

Bigger ROI: An answering service that is also able to manage your appointments means you are providing a 24 emergency point of contact as well as getting the most out of your answering service investment.

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    Data Processing and Digitization

We not only provide different data entry services, but we can also offer innovative and customized solutions to fit your requirements.

Services Offered

  • Data entry from product catalogs to web based systems
  • Data Entry from hard/soft copy to any database format
  • Insurance Claims Processing (HCFA 1500, Dental , UB 92)
  • PDF Document Indexing
  • Online data capture services
  • Data entry from images
  • Online order entry and follow up
  • Creation of new databases and updates to existing databases for banks, airlines, government agencies, direct marketing services and service providers
  • Online completion of surveys and responses of customers for various companies at call centers
  • E-Book and E-magazine publications on the Internet
  • Hospital records, patient notes and accident reports
  • Data cleansing
  • Books to HTML, XML, XHTML, searchable PDF and MS Word
  • Paper Documents/scanned images to MS Word
  • Scanning and conversion of books and paper documents
  • Scanned paper reports/images to Excel
  • tiff to PDF
  • Image cropping, enhancement using Photoshop and CS software
  • Conversion from Paper or other electronic formats to SGML, XML, HTML, PDF, etc.
  • Electronic Book Creation - Adobe Reader, Gemstar Palm Reader, Mobipocket, Franklin E-book Reader, Microsoft Reader etc.

We enter data manually (from image or paper) or through computer assisted data capture, using the following:

  • OCR (optical character recognition)
  • ICR (intelligent character recognition)
  • MICR
  • Bar code

Information is checked by validation routines including table look-ups, data/range checks, and relationship validation. Processed documents are then sent to verification stations where experienced operators verify the accuracy of processed information. This product is then turned into Data, and properly formatted Data (record layout) is quickly transmitted to the client's computer.

Receive Source and Inventory: The client ships the material to our production facility. We check the material received against the shipping document and report any discrepancy.

Production Planning: Based on the client requirements, we schedule the job for production. For back file conversion, we develop a detailed production schedule for each month, week and day. For transactions, we do a daily plan based on the source material received.

Source Preparation: The source material received are sorted, and arranged based on the production planning. If it is digital image, it is loaded into the workflow. If it is paper all the staples and paper clips are removed and are batched for scanning. If it is microform, it is removed from the special storage area (with temperature and humidity control) and brought to the production area.

Scanning: The source material is scanned to produce the digital image in the required format including TIFF, JPEG, GIF, and PDF etc. The scanners used are the highest rated in the industry including Sunrise, Wicks and Wilson, Kodak and Ideal/Contex scanners.

Image QC: We review every image to check for image quality. Any image that does not meet the image quality is routed for Rescan.

Key Data 1 or OCR: The Meta data like Grantor, Grantee, Legal Description, Liber and Page number are either keyed in or OCRed. Our proprietary Key Data Entry application is customized for each project to maximize operator efficiency and quality

Key Data Entry 2: Another operator independently keys the same data in. Our Workflow Engine ensures that two different operators enter Key 1 and Key 2 of the data.

Compare and Correct: Our proprietary software efficiently compares the data from Key 1 and Key 2. It displays to the operator any record with discrepancy along with the source image. The operator has the ability to choose Key 1 or Key 2 data. The operator can also override both data and re-key the data.

QC: An independent QC team checks the Meta Data and the images against the Quality Criteria defined for the project. Each batch is accepted or rejected based on the Quality Criteria. Batches that are rejected are reworked. Batch accepted is moved to the Packaging step.

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